Desertclap (“us”, “we”, or “our”) operates the https://desertclap.com/ website (the “Service”). This page details our privacy policies regarding the collection, use, and disclosure of personal data when you use our Service. Your data is used to provide and improve our services. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. Unless defined otherwise, terms used in this Privacy Policy align with those outlined in our Terms and Conditions, accessible at https://desertclap.com/terms-and-conditions.

Definitions

Service: Refers to the https://desertclap.com/

Personal Data: Information that identifies a user, such as name, contact details, or other information related to user interactions on the website.

Usage Data: Automatically collected data, such as IP address, browser type, visit duration, and diagnostic data.

Cookies: Small data files stored on your device to improve user experience and track website activities.

Data Controller: The entity responsible for determining the purposes and methods of data processing. For this Privacy Policy,Desertclap

 serves as the Data Controller.

Data Processor:

Any entity that processes data on behalf of the Data Controller.Desertclap

 and its third-party payment gateways fulfill this role.

Data Subject: The user accessing and using our services.

1. Information Collection and Use

We collect different types of information to provide and enhance our Service.

1.1 Types of Data Collected

1.1.1 Personal Data

We collect:

First Name and Last Name: Required for registration, authentication, profile creation, and managing orders and payments.

Phone Number: Used for communication and OTP authentication.

Email ID: Necessary for registration and authentication. Users can register using Gmail or Outlook and may choose to use the same or a technical support email ID.

Note: We do not collect data from social media platforms like LinkedIn, Facebook, or Instagram.

By sharing your Email ID and Phone Number, you consent to their use under this Privacy Policy.

Desertclap accesses data only as necessary to provide services and does not store the contents of your email accounts.

1.1.2 Usage Data

We collect information about how you interact with our Service, including IP address, browser details, session duration, and diagnostic data. This helps us optimize user experiences and plan strategically.

1.1.3 Tracking & Cookies Data

Cookies are used to:

Track user activities.

Enhance website performance.

Provide a personalized experience.

Users can opt out of third-party, functional, or performance cookies while choosing “Necessary Cookies” only. For detailed information, visit our Cookies Policy at https://desertclap.com/cookies-policy.

2. General Data Protection Regulation (GDPR) Compliance

We comply with the GDPR (effective May 2018) to ensure lawful and secure data processing. The purposes of data processing include:

Providing services.

Processing payments.

Obtaining user consent for data access.

2.1 Transfer of Data

Your data may be transferred and stored outside your jurisdiction. By providing your information, you consent to such transfers Desertclap

 ensures that all data transfers are secure and compliant with applicable laws.

2.2 Disclosure of Data

We disclose personal data only when legally required or to:

ProtectDesertclap

’s rights or property.

Ensure user safety.

Comply with legal obligations.

2.3 Security of Data

We strive to use commercially acceptable practices to protect your data but cannot guarantee absolute security.

2.4 Data DeletionYou may request the deletion of your data via your account settings or by contacting us at info@desertclap.com

2.5 GDPR Rights

As a resident of the European Economic Area (EEA), you have the following rights:

Access, Rectification, and Portability: Update or request copies of your data.

Restriction and Objection: Limit or stop the processing of your data.

Right to Be Forgotten: Request data deletion.

Withdraw Consent: Revoke data access consent.

Right to Complaint: Lodge complaints with relevant authorities.

3. Calfornia Consumer Privacy Act (CCPA) Compliance

Residents of California have the following rights under the CCPA:

Right to Know: Request details about collected data.

Right to Access: Access information collected over the past 12 months.

Right to Deletion: Request data deletion.

Right to Opt-Out: Opt-out of data sales (not applicable as Desertclap does not sell data).

Right to Non-Discrimination: Exercise rights without discrimination.

4. Service Providers

4.1 Payments

We use third-party payment processors. Your payment details are handled securely and governed by their privacy policies.

4.2 Google Analytics

Performance cookies help us collect session data such as:

Session time and duration.

Pages visited.

IP address.

You can disable tracking through browser settings, but this may limit personalized experiences.

4.3 Communication Data

We use your phone number or email ID for authentication and communication. You can opt-out of promotional messages or request account deletion at any time.

5. Children’s Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect data from children under 13. If discovered, such data will be removed promptly.

6. Changes to This Privacy Policy

This policy may be updated periodically. Changes will be communicated via email and a prominent website notice. The updated policy will include an effective date at the top.

7. Contact Us

For inquiries or concerns, contact us at:

Address:  Lower Ground Floor, Synergy Office Space, Phoenix Marketcity Road, East Court, Viman Nagar, Pune, Maharashtra, 411014

Email: info@desertclap.com

Phone: +91 8000023910

Website: https://desertclap.com/